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Position: Equipment Rental Coordinator
Reporting: Reports directly to the Branch Manager/Equipment Sales Manager
Purpose: To support Barnsco Clients and Customer base as well as the outside sales department and the Sales Manager.
Duties and Responsibilities
- Taking orders by phone from outside sales personnel or customers and ensure its timely delivery
- Preparing quotes for customers when requested by outside sales rep
- Handle and generate sales with existing accounts
- Assign work orders to mechanics to ensure workload is properly managed. Ensure timely turnaround of customer repairs
- Generate repair quotes, file equipment warranty claims, and perform parts research
- Properly receive and bill for parts to ensure proper inventory management; maintain and update operating system
- Check stock availability and perform scheduled cycle counts
- Work closely with accounting as needed to resolve discrepancies with both accounts receivable and payable transactions
- Files warranty claims with OEMs as needed
- Become familiar with all product lines
- Establish and maintain relationships with manufacturers
- Maintain open orders daily
- Keep Showroom clean and organized
- Recommend additional products needed for the job
- Work closely with other departments to ensure accuracy and predictability
- Phone Cold Calling
- Perform other duties as required by Customer Service Supervisor
Required Education & Experience:
- 1-3 Years of Experience in Sales
- Experience in the Construction Industry (Preferred)
- Well organized with good with time management
- Proficient in Microsoft Office Suite especially Excel and Outlook
- Communicates well with customers both on the phone and in person
- Problem solver for both internal and external customers
- Bilingual – English/Spanish (Preferred)
- High School Diploma/GED required