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Position:  Credit Manager

Reporting:   Reports directly to the Director of Accounting

Purpose: To provide leadership and guidance necessary to supervise the Barnsco Texas Credit Department. The Credit Manager will build and maintain a highly functional department with competent credit personnel. This position is directly responsible for mentoring, coaching, training, and staffing the department. 

Duties and Responsibilities

  • Demonstrate leadership consistent with the Barnsco Core Values
  • Successfully supervise, coach, train, and develop employees
  • Assist in establishing annual departmental goals
  • Provide reports as requested by Director of Accounting, Kodiak Credit, and management
  • Consistently review status of aged delinquent credit accounts to ensure maximum efforts are being taken
  • Responsible for large accounts to include collections, customer service, lien notices/releases, etc.
  • Make credit decisions within assigned authority
  • When appropriate, determines and recommends new repayment terms.
  • Responsible for protecting Barnsco Texas Mechanic’s Lien and Bond Claim rights
  • Attend monthly NACM construction group meetings
  • Continue education in credit & Texas lien and bond laws
  • Manage relations with external collections agencies, attorneys, equipment finance agencies and credit reporting agencies
  • Interface with sales organization to communicate credit decisions and ensure timely review of customers
  • Problem-solving, including research and resolution of accounts, invoice, shipment, tax and/or price discrepancies as needed
  • Responsible for maintaining minimum bad debt while considering sales and margins
  • Work with Director of Accounting to recommend and implement policies and procedures relevant to credit
  • Perform other duties as required by Director of Accounting

Required Education & Experience:

  • Mentor and assist the staff in the credit department
  • Review and approve credit applications in the Credit Managers absence
  • Assist with customer accounts in collections and legal
  • Manage the credit department calendar, PTO, Saturdays etc.
  • Responsible for collecting payments from customers who are past our net-30 terms for assigned accounts.
  • Monitors and analyzes past due spreadsheet in order to pursue collection activities
  • Placing customers on or off credit holds as well as releasing orders from holds for all locations
  • Working hands-on with our sales teams in collecting payments from customers and/or researching all short pays that are due to price discrepancies
  • Call and/or email customers requesting job information to enter job information into the appropriate system
  • Work with the team on departmental goal of keeping ineligibles under 7% and meeting collection targets
  • Send invoices and proof of delivery as needed
  • Meet with customers to review/solve any issues
  • Review and approve lien notices in LevelSet and send daily Levelset uploads
  • Review and process waivers for customers – sign, scan, send and save onto the appropriate drive
  • Work in close cooperation with the accounts receivable team to reconcile un-applied payments, short pays, overpayments, and credits
  • Work with customers & sales reps on resolving any disputed invoices in a timely manner
  • Ensure that invoices that were short paid by taxes have a Barnsco tax certificate
  • Change tax codes for customer accounts in our system and save them into the appropriate drive
  • Contribute to building and sustaining a collaborative and supportive culture/work environment

Required Education and Experience:

  • Excellent communication skills, both verbally and in writing, in multiple platforms including Kodiak
  • Strong Computer Skills – Word, Excel, Outlook, and ERP
  • Must have extensive knowledge of Texas Mechanic’s Lien and Bond Claim Law
  • Ability to tactfully handle and resolve difficult situations with employees, business associates, customers, and other business partners
  • Must have strong work ethic
  • Detail oriented, professional attitude, reliable
  • 7+ years in credit, collections, and accounts receivable preferably in construction business
  • 2+ years in management position
  • Degree in Business, Finance, or Accounting (Preferred)