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Position: Credit Department Lead
Reporting: Reports directly to the Credit Manager
Purpose: To assist with the guidance necessary to oversee the Barnsco Texas Credit Department. The Credit Department Lead will assist the Credit Manager with building and maintaining a highly functional department with competent credit personnel. This position will also assist in the mentoring, coaching, training, and staffing for the department.
Duties and Responsibilities:
- Mentor and assist the staff in the credit department
- Review and approve credit applications in the Credit Managers absence
- Assist with customer accounts in collections and legal
- Manage the credit department calendar, PTO, Saturdays etc.
- Responsible for collecting payments from customers who are past our net-30 terms for assigned accounts.
- Monitors and analyzes past due spreadsheet in order to pursue collection activities
- Placing customers on or off credit holds as well as releasing orders from holds for all locations
- Working hands-on with our sales teams in collecting payments from customers and/or researching all short pays that are due to price discrepancies
- Call and/or email customers requesting job information to enter job information into the appropriate system
- Work with the team on departmental goal of keeping ineligibles under 7% and meeting collection targets
- Send invoices and proof of delivery as needed
- Meet with customers to review/solve any issues
- Review and approve lien notices in LevelSet and send daily Levelset uploads
- Review and process waivers for customers – sign, scan, send and save onto the appropriate drive
- Work in close cooperation with the accounts receivable team to reconcile un-applied payments, short pays, overpayments, and credits
- Work with customers & sales reps on resolving any disputed invoices in a timely manner
- Ensure that invoices that were short paid by taxes have a Barnsco tax certificate
- Change tax codes for customer accounts in our system and save them into the appropriate drive
- Contribute to building and sustaining a collaborative and supportive culture/work environment
Required Education and Experience:
- Excellent communication skills, both verbally and written
- Strong Computer Skills – Word, Excel, Outlook, and ERP
- Must have extensive knowledge of Texas Mechanic’s Lien and Bond Claim Law
- Ability to tactfully handle and resolve difficult situations with employees, business associates, customers, and other business partners
- Must have strong work ethic
- Detail oriented, professional attitude, reliable
- 3+ years in credit, collections, and accounts receivable preferably in construction business
- High school diploma – Degree in Business, Finance, or Accounting (Preferred)