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Position:  Credit Department Lead

Reporting:   Reports directly to the Credit Manager

Purpose:  To assist with the guidance necessary to oversee the Barnsco Texas Credit Department. The Credit Department Lead will assist the Credit Manager with building and maintaining a highly functional department with competent credit personnel. This position will also assist in the mentoring, coaching, training, and staffing for the department.

Duties and Responsibilities:

  • Mentor and assist the staff in the credit department
  • Review and approve credit applications in the Credit Managers absence
  • Assist with customer accounts in collections and legal
  • Manage the credit department calendar, PTO, Saturdays etc.
  • Responsible for collecting payments from customers who are past our net-30 terms for assigned accounts.
  • Monitors and analyzes past due spreadsheet in order to pursue collection activities
  • Placing customers on or off credit holds as well as releasing orders from holds for all locations
  • Working hands-on with our sales teams in collecting payments from customers and/or researching all short pays that are due to price discrepancies
  • Call and/or email customers requesting job information to enter job information into the appropriate system
  • Work with the team on departmental goal of keeping ineligibles under 7% and meeting collection targets
  • Send invoices and proof of delivery as needed
  • Meet with customers to review/solve any issues
  • Review and approve lien notices in LevelSet and send daily Levelset uploads
  • Review and process waivers for customers – sign, scan, send and save onto the appropriate drive
  • Work in close cooperation with the accounts receivable team to reconcile un-applied payments, short pays, overpayments, and credits
  • Work with customers & sales reps on resolving any disputed invoices in a timely manner
  • Ensure that invoices that were short paid by taxes have a Barnsco tax certificate
  • Change tax codes for customer accounts in our system and save them into the appropriate drive
  • Contribute to building and sustaining a collaborative and supportive culture/work environment

Required Education and Experience:

  • Excellent communication skills, both verbally and written
  • Strong Computer Skills – Word, Excel, Outlook, and ERP
  • Must have extensive knowledge of Texas Mechanic’s Lien and Bond Claim Law
  • Ability to tactfully handle and resolve difficult situations with employees, business associates, customers, and other business partners
  • Must have strong work ethic
  • Detail oriented, professional attitude, reliable
  • 3+ years in credit, collections, and accounts receivable preferably in construction business
  • High school diploma – Degree in Business, Finance, or Accounting (Preferred)